Technical precision with strategic Leadership
Bridging policy and tech for seamless state agency solutions.
Interoperability
Implemented 35+ successful critical system integrations
Led 5+ full revenue cycle management implementations ensuring compliances
Retiring legacy systems while ensuring HIPAA-compliant data architecture.
Revenue Cycle Management
Governance
15+ years of experience spearheading digital transformation within the I/DD, Aging, and Behavioral Health sectors. Expert in navigating the intersection of state policy and technical execution, having led 5+ end-to-end Revenue Cycle Management (RCM) implementations and 35+ critical system integrations. Proven track record in legacy system retirement, MMIS fiscal governance, and HIPAA-compliant data architecture. Adept at bridging the gap between state agencies and cross-functional engineering teams to ensure 100% business continuity and government regulatory compliance.
Proven ownership of complex SaaS implementations, multi-stakeholder and time sensitive enterprise deployments from kickoff through production launch.
Excellent leadership, communication, and interpersonal skills, with the ability to build and maintain effective relationships with stakeholders with executive-level visibility and business impact.
Proven track record of leading end-to-end client implementations & ability to manage cross-functional technical teams to align on key milestones while maintaining quality and customer satisfaction.
Deep understanding of US State Government project dynamics and PHI regulatory/ HIPAA compliant environments within healthcare to consistently deliver high-impact solutions.
Contributed to the significant portfolio growth in parallel with organizational capacity expansion and sustained revenue by consistently delivering complex state government projects on schedule and within compliance across multiple jurisdictions.
Experienced at a B2B SaaS company in health tech, digital health/ EHR, or healthcare operations of enterprise-level projects in a complex organizational environment, with an excellent track record of successful technical project delivery.
Proven expert in architecting and deploying high-impact interfaces, leveraging SFTP/ API-driven solutions to ensure secure and seamless interoperability across ecosystems.
Expert in navigating complex MMIS/MCO requirements, X12 EDI exchanges (270/271, 837/835) and in designing Payer-Provider integration frameworks that encompass a full lifecycle of person-centered healthcare data (plans, authorizations, and claims).
Expert in managing comprehensive Case Management and Electronic Visit Verification (EVV) systems with a proven track record of facilitating seamless business transitions from state legacy environments to new platforms through expert data migration strategies and the rigorous, secure handling of critical health data.
Expert with operational excellence initiatives by introducing and improving internal processes.
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